This privacy policy sets out how Envelopes Limited uses and protects any information that you give us when you use this website.

Envelopes Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Envelopes Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/04/2018.

What we collect

We may collect the following information upon account creation or placing an order:

• First name, last name and email address. We will ask you to create a password for you to access your account.
• Demographic information including address, city, country, postcode, phone number and IP address.

What we do with the information we gather

We require this information to process and deliver orders placed by you. We may also use the information for:

• Internal record keeping.
• To improve our products and services.
• We may need to contact you by phone or email if there is a problem with your order. E.g if a product is out of stock.
• We may use the information to customise the website according to your interests.
• If you have opted into receiving promotional emails from us, we will send occasional emails with latest products or special offers that we think may interest you. You can subscribe or unsubcribe at any time by clicking here. or by clicking unsubscribe on any promotional emails sent to you.

Do we share personal data?

In order for us to deliver your goods and process payment, we only share personal data with our payment processor (PayPal) and our delivery couriers DPD and Royal Mail.

These companies comply with Data Protection Act 1998 and the General Data Protection Regulation 2018 and only use your personal data to provide the service neccessary. They will not sell or re-distribute your data

You may receive an email/text with updates on delivery or status of your order from these third parties. You will not receive marketing or promotional emails.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

For more detailed information about our cookie policy please click here

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting external sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by by clicking here to unsubscribe. Simply enter your email address into the form.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998 and General Data Protection Regulation 2018. A small fee will be payable if you would like a physical copy of the information held on you. Please write to Envelopes Limited, Unit C2 Old Colliery Way, Beighton Link Business Park, Sheffield, S20 1DJ.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

We’ll hold on to your information for as long as you have your account, or as long as is needed to be able to provide the services to you.

Right to be forgotten

You can request to have ALL data that we have stored on you to be erased from our systems. To do this please email us here and include your registered email account, name or order number.
We will remove all data held on you from our database and anonymise any previous orders placed with us, which means that you will not be able to login to your account or have access to any previous order invoices.
Please note: Data is still retained in secure backups for 7 days after we have processed your right to be forgotten request.